About Me

Professional Summary

A results-driven Delivery Leader with over 15 years of experience directing digital transformation initiatives and optimizing data-driven solutions for Fortune 500 organizations. Possessing deep expertise in AI/ML, data analytics, and cloud platforms, with a strong focus on designing scalable and sustainable operations. Proven ability to lead and mentor high-performing teams, implement and refine agile delivery frameworks, and drive operational excellence. Successfully commercialized enterprise offerings, delivered significant cost savings and profit increases, and fostered strong client relationships to support account growth. Committed to ensuring exceptional delivery quality and embedding innovation to maximize business impact and customer satisfaction.

Honors & Recognition

• Rhodes Scholar: Selected as one of two scholars from 800+ applicants in Zambia for study at Oxford University
• Biorasi 'Commercial Collaborator of the Year' (2020): Recognized for outstanding cross-functional leadership
• Biorasi 'Taking the Team to the Top' Award (2021): Honored for driving organizational adoption of IT solutions
• Professional Certifications: Professional Scrum Master, Certified Scrum Product Owner, MSP® Practitioner
• Published Author: 13 technical publications on modern application development
• Industry Recognition: Published works on data governance and digital transformation

Professional Experience

Product Manager, Google Cloud
(March 2022 - December 2024)

Remote, USA

Drove product vision and strategy for Looker and Looker Studio, Google Cloud's flagship business intelligence platforms that serve millions of users globally

• Innovation Leadership: Pioneered GenAI-powered Conversational Analytics insights features, democratizing data exploration for business users
• Product Commercialization: Streamlined sales operations for Looker Studio Pro enterprise offering
• Platform Integration: Orchestrated strategic integrations with Google Maps Platform and Dataplex, expanding capabilities in geospatial analytics and data governance
• Strategic Vision: Drove unification of Looker and Looker Studio to create next-generation analytics platform

Director of Information Technology, Biorasi
(March 2019 - March 2022)

Miami, Florida

Rapidly promoted through three roles (Product Manager → IT Associate Director → IT Director) at this award-winning contract research organization

• Digital Transformation: Architected client analytics portal with 40+ dashboards, revolutionizing clinical trial transparency
• Technology Modernization: Implemented CI/CD pipeline on Microsoft Azure, and successfully transitioned to offshore delivery model
• Operational Efficiency: Launched e-Reporting solution handling 500+ clinical monitoring reports annually, delivering $100,000+ cost savings
• Team Leadership: Built and mentored 8-person development team, establishing Agile practices and standardized enterprise data architecture
• Quality & Performance: Implemented scaled Agile framework, significantly improving development velocity and quality metrics

Scrum Master, AutoNation
(January 2018 - March 2019)

Fort Lauderdale, Florida

Led agile transformation at America's largest automotive retailer ($25B+ revenue)

• Analytics Innovation: Drove delivery of  Equity Mining Tool, a big data platform enabling 300 dealerships to optimize vehicle acquisition and sales
• Team Scaling: Doubled development team size while maintaining agile excellence and delivery velocity
• Mobile Strategy: Launched mobile-based customer engagement solution, driving significant improvements in service-to-sales conversion
• Technical Leadership: Resolved enterprise-scale performance challenges through architectural improvements and stakeholder alignment

Digital Solutions Consultant, Cognifide
(2013 - 2017)

London, UK

Spearheaded digital transformation for Fortune 500 enterprises:

• Global Platform Strategy: Established digital delivery framework for Unilever's 400 brands across 190 countries
• Digital Publishing: Transformed content platform for The Telegraph, serving 20M+ readers
• Content Strategy: Architected digital experiences for Virgin Media, GSK, and RS Components
• Demand Management: Implemented enterprise-wide prioritization process for digital initiatives

Founder, FunPuntos - Start-Up Chile
(2012 - 2013)

Santiago, Chile

Selected for prestigious Start-Up Chile accelerator program

• Product Development: Conceptualized and launched innovative digital customer loyalty solution
• Business Success: Led startup from concept to successful acquisition by Acid Labs within 6 months
• Technical Leadership: Drove product innovation and software engineering initiatives

Consulting Manager, PRGX
(2011 - 2012)

London, UK

Operational consulting practice for global data analytics firm

• Process Optimization: Enhanced accounts payable processes for major retail companies including Tesco and Monsoon
• Financial Impact: Drove significant profit increases through working capital and operational efficiency improvements
• Strategy Implementation: Developed and executed profit optimization strategies for Finance and Procurement

Senior Associate, Infosys Consulting
(2007 - 2011)

London, UK

Managed IT strategy and transformation initiatives for global enterprises

• Digital Transformation: Led multiple strategic initiatives including core banking transformation, knowledge management, and CRM implementations
• Program Management: Established governance frameworks and benefits realization strategies for major transformation programs
• Client Portfolio: Served diverse clients including Cooperative Financial Services, Marks & Spencer, Unilever, Technip, and EDF Energy

Leadership Philosophy & Approach

• Champion of continuous improvement practices and data-driven decision making
• Focus on building highly productive teams over individual contributions
• Advocate for transparent workload management through unified backlogs
• Commitment to regular retrospectives and quarterly improvement initiatives
• Strong emphasis on measuring ROI and team health metrics
• Believer in content and data curation as strategic assets

Education

• Master of Business Administration | University of Oxford (2006)
• Master of Science, Computer Science | University of Oxford (2005)
• Bachelor of Science, Computer Science & Mathematics | University of Namibia (2001) - Graduated Cum Laude

Continuous Education & Technical Excellence

Advanced Technical Training (Udacity)

• Associate Android Developer Certification (2018)
• Self-Driving Car Engineer Nanodegree (2017)
• Machine Learning Engineer Nanodegree (2016) - Capstone Project: Google Streetview House Number Identification
• iOS Developer Nanodegree (2015)

MIT Computer Science Program (EdX)

• Advanced Software Construction in Java (2017)
• Software Construction in Java (2016)
• Computer Organization & Architecture Series (2015-2016)
• Computational Thinking and Data Science (2016)
• Introduction to Computer Science and Programming Using Python (2015)

Big Data Specialization (EdX)

• Big Data Analysis with Apache Spark
• Scalable Machine Learning
• Introduction to Big Data with Apache Spark

Core Competencies

• Product Strategy & Innovation
• Enterprise Data Analytics & AI/ML
• Cloud Architecture (Google Cloud, AWS)
• Digital Transformation
• Agile Leadership & Scaling
• Global Team Management
• Technical Program Management